Archive : Pinpointe Support

How do I import contacts from a spreadsheet?

Fri, May 23, 2025 at 5:25 PM

How do I create a new contact database?

Fri, May 23, 2025 at 6:26 PM

If a contact signs up to multiple contact lists using a form will they receive multiple confirmation emails?

Tue, May 27, 2025 at 5:49 PM

Receiving "Cannot Create New List(s)" Error

Wed, Jul 9, 2025 at 1:23 PM

Why am I receiving 'Invalid data' errors when importing a contact list?

Tue, May 27, 2025 at 5:35 PM

How do I export contacts who clicked on a specific link(s)?

Wed, May 28, 2025 at 11:56 AM

How do I export contacts who have opened a specific campaign?

Wed, May 28, 2025 at 12:03 PM

How do I export a list of opens for a given campaign date?

Wed, May 28, 2025 at 12:07 PM

How do I merge databases?

Tue, May 27, 2025 at 4:31 PM

How do I import data for a field with multiple checkbox values?

Wed, May 28, 2025 at 12:41 PM

Can a subscriber subscribe to multiple databases (lists) at once?

Wed, May 28, 2025 at 11:35 AM

Getting the Most From Pinpointe Contact Management

Thu, Oct 15, 2015 at 12:07 PM

Do I need to delete/remove unsubscribes?

Wed, May 28, 2025 at 1:59 PM

How do I unsubscribe/delete/mark as bounced multiple contacts at once?

Wed, May 28, 2025 at 4:42 PM

How do I view or export a list of all unsubscribed email accounts?

Wed, May 28, 2025 at 5:52 PM

If a recipient is in multiple lists and they click 'unsubscribe,' which list are they unsubscribed from?

Wed, May 28, 2025 at 6:39 PM

Customizing Your Default Unsubscribe Form

Thu, May 29, 2025 at 12:43 PM

How do I create and utilize segments?

Fri, May 30, 2025 at 1:25 PM

What is a segment?

Thu, May 29, 2025 at 1:57 PM

What are the differences between databases, segments and tagged lists?

Fri, May 30, 2025 at 11:50 AM

How can I send an email campaign to part of my list?

Thu, May 29, 2025 at 5:31 PM

How do I search for a particular contact or group of contacts?

Fri, May 30, 2025 at 2:17 PM

How do I update fields in an existing contact list?

Mon, Jun 2, 2025 at 6:36 PM

How do I view, update, or delete a specific contact?

Fri, May 30, 2025 at 5:18 PM

Can I upload a suppression list?

Mon, Jun 2, 2025 at 1:54 PM

When I import my list, why are some contacts on a global block list?

Mon, Jun 2, 2025 at 2:17 PM

How do I create a tagged list?

Fri, Aug 28, 2015 at 6:43 PM

What is a tagged list?

Fri, Aug 28, 2015 at 6:45 PM

How do I untag a contact in a tagged list?

Tue, Aug 25, 2015 at 5:12 PM

Help Video: Creating and using Tagged Lists

Fri, Nov 6, 2015 at 4:16 PM

Help Video: Toolbox Overview

Thu, Oct 22, 2015 at 11:13 PM

Help Video: Using and Inserting Variables, Custom Fields, and Forms

Thu, Oct 22, 2015 at 11:16 PM

Help Video: Inserting and Editing Images

Thu, Oct 22, 2015 at 11:19 PM

Help Video: Creating a Campaign

Wed, Oct 28, 2015 at 1:56 AM

Help Video: Adding Links to Text and Images

Thu, Oct 22, 2015 at 11:22 PM

Help Video: Adding Attachments

Thu, Oct 22, 2015 at 11:23 PM

Overview Demo

Thu, Oct 22, 2015 at 11:30 PM

Help Video: Making Modifications to a Module

Mon, Oct 26, 2015 at 4:18 PM

Help Video: Using Spam Checker and Inbox Preview

Mon, Oct 26, 2015 at 4:21 PM

Help Video: Formatting Text in a Text Box

Wed, Oct 28, 2015 at 1:57 AM

Setting Colors For Text Links

Thu, Apr 2, 2026 at 4:14 PM

Overview: Drag & Drop Campaign Builder

Sat, Feb 6, 2021 at 2:32 PM

Why isn't my WYSIWYG editor displaying?

Mon, Jul 6, 2015 at 4:19 PM

WYSIWYG Editor Quick Reference

Fri, Feb 20, 2015 at 6:32 PM

Why is Pinpointe inserting an 'Unsubscribe' link in my email?

Tue, Aug 25, 2015 at 6:40 PM

How do I add an attachment to an email campaign?

Tue, Aug 25, 2015 at 6:53 PM

Why do links within my email display the mypinpointe.com domain instead of my domain?

Thu, Apr 27, 2023 at 11:07 AM

How do I set the color and style for a link?

Tue, Mar 31, 2015 at 2:29 PM

How do I add an anchor in my email?

Tue, Mar 31, 2015 at 2:30 PM

Designing emails with Word / pasting from Word

Tue, Aug 25, 2015 at 6:39 PM

How can I make my email look like my website design?

Tue, Aug 25, 2015 at 6:33 PM

Using Spacers, Gutters and Padding

Fri, Mar 29, 2019 at 12:59 PM

Setting Color For Titles and Text

Sun, Nov 3, 2019 at 9:21 PM

Setting Background Colors And Images

Sun, Nov 3, 2019 at 11:02 PM

My images have a blue border. How do I remove it?

Tue, Mar 31, 2015 at 2:37 PM

Images are not displayed when I import a template from a file.

Tue, Aug 25, 2015 at 7:41 PM

How do I insert an image into my campaign?

Tue, Aug 25, 2015 at 7:34 PM

What is the maximum image size and file attachment size?

Tue, Aug 25, 2015 at 7:37 PM

Can I upload or delete multiple images at one time?

Fri, Aug 28, 2015 at 7:38 PM

Getting Started with the Pinpointe PieSync Connector

Thu, Nov 12, 2020 at 11:59 AM

Add Subscriber to List (sub - AddSubscriberToList) - XML Version

Sat, Feb 27, 2021 at 3:29 PM

Update Subscriber (sub - UpdateSubscriber) - XML version

Fri, Feb 26, 2021 at 6:13 PM

Delete Subscriber (sub - DeleteSubscriber) - XML version

Fri, Feb 26, 2021 at 4:43 PM

Get Custom Field Structure (list - GetCustomFields) - XML version

Fri, Feb 26, 2021 at 4:54 PM

Get All Lists (list - GetLists) - XML version

Fri, Feb 26, 2021 at 5:27 PM

Find List (list - FindList) - XML version

Fri, Feb 26, 2021 at 4:47 PM

Get Subscribers (list - GetListSubscribers) - XML version

Fri, Mar 19, 2021 at 5:13 PM

Check List for Contact (sub - IsEmailOnList) - XML version

Fri, Feb 26, 2021 at 5:57 PM

(XML) Check List for Unsubscribed Contact (list - IsUnsubscriber)

Mon, Feb 22, 2021 at 7:22 PM

Copy Contact List (list - CopyList) - XML version

Fri, Mar 19, 2021 at 2:03 PM

Get Campaign Summary (news - GetNewsletterSummary) - XML ver.

Fri, Mar 19, 2021 at 2:06 PM

Unsubscribe Contact (sub - UnsubscribeSubscriber) - XML version

Fri, Feb 26, 2021 at 6:04 PM

Send Campaign (news - SendNewsletter) - XML ver.

Fri, Mar 19, 2021 at 6:39 PM

Send Campaign Preview (news - SendPreview) - XML ver.

Thu, Mar 18, 2021 at 7:07 PM

Get Subscriber Custom Field Data (sub - GetSubscriberCustomFields) XML

Fri, Mar 19, 2021 at 2:27 PM

Get Campaigns Sent (news - GetNewslettersSent) - XML ver.

Thu, Mar 18, 2021 at 6:44 PM

Add Subscriber To Autoresponders (auto - AddToAutoresponders) - XML ver

Wed, Oct 26, 2022 at 6:35 PM

Get Forms (form - GetForms) - XML version

Fri, Mar 19, 2021 at 4:51 PM

Get Campaign Stat IDs (news - GetNewsletterStatIds) - XML ver.

Fri, Mar 19, 2021 at 2:05 PM

Get Campaign Stats (news - GetNewsletterStats) - XML ver.

Fri, Mar 19, 2021 at 2:06 PM

Get Segment Subscribers (seg - GetSegmentSubscribers) - XML ve

Thu, Mar 18, 2021 at 7:16 PM

Add Subscribers to List (sub - AddSubscribersToList) - XML version

Fri, Feb 26, 2021 at 4:38 PM

Create Tags (tag - CreateTags) - XML ver.

Fri, Mar 19, 2021 at 3:52 PM

Create Tag (tag - CreateTag) - XML ver.

Fri, Mar 19, 2021 at 3:51 PM

Get Tag Subscribers (tag - GetTagSubscribers) - XML ver.

Thu, Jul 10, 2025 at 11:59 AM

Get Tags (tag - GetTags) - XML ver.

Fri, Mar 19, 2021 at 3:54 PM

Tag Subscribers (tag - TagSubscribers) - XML ver.

Fri, Mar 19, 2021 at 3:49 PM

Untag Subscribers (tag - UntagSubscribers) - XML ver.

Fri, Mar 19, 2021 at 3:52 PM

Create New Campaign (news-UploadNewsletter) - XML ver.

Thu, Mar 18, 2021 at 7:11 PM