We are here to help!

Knowledge base

Explore How-To's and learn best practices from our knowledge base.

View all articles

Popular articles

• Customizing Your Default Unsubscribe Form

  Pinpointe gives you a couple of different options in how you provide your co...

• How do I create and add custom fields to an email campaign?

  Creating a Custom Field Custom Fields represent categories of data that ...

• Inserted variable values

  Inserted Variables    The following variables can be inserted into your em...

• Tips to Improve the Effectiveness of HTML Email Templates and Designs

  Tips to Improve your Email Layout There are many things that you can do ...

• How can I improve my email deliverability?

  Deliverability Tips: Run a Spam Check. Before sending your campaign, wh...

• How do I change my account user ID and/or password?

  If you would like to change your account user ID (for example, to your comp...

• Can I get additional user logins for Pinpointe?

  Non-Enterprise Accounts: Pinpointe supports a single primary user ID (login...

• Databases, Lists and Segments - Overview

    Databases, Lists and Segments With databases, lists and segments, Pinpoi...

• Introduction to Pinpointe's Basic Features

  Here is a quick overview of the basic feature areas in Pinpointe. You can al...

• Pinpointe Salesforce.com Connector

  Updated July 19, 2016 See attached documentation file on Salesforce.com...