We are here to help!

Knowledge base

Explore How-To's and learn best practices from our knowledge base.

View all articles

Popular articles

• Adding more user logins

  Non-Enterprise Accounts: Pinpointe supports a single primary user ID (login...

• Improving Email Deliverability

  Run a Spam Check Before sending your campaign, while editing it, be sure to...

• Email Campaign FAQs

  TABLE OF CONTENTS How are campaign opens and clicks tracked? How do I exp...

• What is a "Spamtrap"/"Honeypot?"

  Spamtraps - A.K.A. Honeypots A spam trap starts with an email address. R...

• Predictive Campaign Scheduling FAQ

  TABLE OF CONTENTS What is Predictive Campaign Scheduling? What is the Ben...

• Scheduling Campaign Send in Local Time Zones

  Pinpointe has added a global custom field called Subscriber Timezone. With t...

• Content Blocks - Create Content Blocks

  Content Blocks allow you to reuse content, including handlebars, among multi...

• Editable Custom Fields

  Pinpointe has added a new feature that allows you to directly edit most cust...

• Updating Database Names + Descriptions

  To be compliant with Pinpointe's forms, you need to ensure your database...

• Introduction to Pinpointe's Basic Features

  Here is a quick overview of the basic feature areas in Pinpointe. For more i...