RELEASE NOTES
Pinpointe Release Notes — September 2026
Version 26.5.1
As part of our ongoing platform modernization, New UI 1.0 is now the default experience for all Pinpointe accounts, bringing improved scalability, reliability, and performance across the platform. This shift has been part of our infrastructure roadmap that we've been communicating over the past several weeks and months. This release also includes a number of smaller improvements and bug fixes, detailed below.
Quick Summary
- New UI 1.0 is now your default experience
- Search results now stay cached in the New UI
- General performance enhancements to segments and split tests
- Fixed a security issue in the email builders
- Fixed segment counts changing unexpectedly on save
- Several Journey workflow fixes
- Several segment editor fixes
- Several contact and reporting fixes
- Several smaller UI display fixes in the New UI
BUG FIXES & PRODUCT UPDATES
Fixes & Product Updates
Improvements
IMPROVEMENT
Search results now stay cached in the New UI
Search results in the New UI now stay cached for your session, matching how they've always worked in the Legacy UI. You won't need to re-run the same search each time you navigate back to it.
Reference: PINPOINTE-4768
IMPROVEMENT
General performance enhancements
We've made several behind-the-scenes improvements to how segments and split test results are processed and tracked, improving overall performance and reliability across the platform.
Reference: PINPOINTE-4695, PINPOINTE-4710
Bug Fixes
BUG FIX
Fixed a security issue in the email builders
Resolved an issue in the email builders that could allow a user to view and edit campaigns belonging to other accounts. Campaign access is now properly scoped to the correct account.
Reference: PINPOINTE-4781
BUG FIX
Fixed segment counts changing unexpectedly on save
Fixed an issue in the New UI segment editor where certain field conditions could be swapped to GeoIP conditions when saving a segment, unexpectedly changing your segment counts. Conditions now save exactly as configured.
Reference: PINPOINTE-4811
BUG FIX
Several Journey workflow fixes
Fixed several issues in Journeys: a dropdown that wasn't populating when updating a contact property, an error when confirming contacts added to a journey, and journey email creation that wasn't working from the Campaigns page.
Reference: PINPOINTE-4679, PINPOINTE-4809, PINPOINTE-4808
BUG FIX
Several segment editor fixes
Fixed several issues in the segment editor: segments that could be saved with invalid selections, an unreliable contact membership selector, and link-click conditions that only allowed selecting "any link" across campaigns.
Reference: PINPOINTE-4576, PINPOINTE-4794, PINPOINTE-4798
BUG FIX
Several contact and reporting fixes
Fixed several issues affecting contacts and reporting: Campaign Queue stats that didn't match actual performance, incorrect status shown for already-unsubscribed contacts, and Shared Database contact search not displaying results properly.
Reference: PINPOINTE-4712, PINPOINTE-4738, PINPOINTE-4812
Smaller UI Fixes
- Fixed the subscriber time zone field not displaying when viewing a contact in the New UI. (PINPOINTE-4657)
- Fixed cut-off "Any Campaign" / "Any Link" dropdown options in the New UI. (PINPOINTE-4800)
- Fixed long label names overflowing in the Message Queue. (PINPOINTE-4703)
Questions about anything in this release? Reach out to the Pinpointe support team — we're happy to help.