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• How do I view, update, or delete a specific contact?

  On the Home screen, click the "Search Contacts" button (Fig 1).  ...

• How do I search for a particular contact or group of contacts?

  Filtering your searches allows you to view or send to a smaller selection of...

• How do I create and utilize segments?

  Create a Segment On the home screen, click on the "Manage Segments&...

• What are the differences between databases, segments and tagged lists?

  Databases Each list you load into Pinpointe is a separate database.  Le...

• How can I send an email campaign to part of my list?

  Let's say you have a list that has a large number of contacts and you wo...

• What is a segment?

  Segments are like flexible dynamic lists or "saved searches" that ...

• Customizing Your Default Unsubscribe Form

  Unsubscribe Links Pinpointe gives you a couple of different options as f...

• If a recipient is in multiple lists and they click 'unsubscribe,' which list are they unsubscribed from?

  When a subscriber hits the unsubscribe button on an email, they will be take...

• How do I view or export a list of all unsubscribed email accounts?

  Viewing a List of Unsubscribed Email Contacts  In the Navigation Menu on...

• How do I unsubscribe/delete/mark as bounced multiple contacts at once?

  If you have multiple contacts in your databases that you want to Delete or m...