2021 - 20 February - Release #47

Pinpointe - Release 47 (February 2021) - Overview


Release 47 adds some new functionality and improvements

A few of the major improvements are:


  • Users can now download the Event Log for a contact in the form of a CSV file. This file can then be sorted and/or parsed by the user based on various criteria.


  • Campaign statistics can now be filtered based on either a preset time interval, such as a month, or based on a custom date range the user sets. This is a useful tool for those users who are frequent senders and find they must search through a large amount of campaign stat data.

 

  • Most standard and custom fields in a database, list or segment are now directly editable when viewing contacts. This ability is faster and more efficient than having to “view” that contact and then make adjustments in the Contact Detail section. 

 

  • A campaign’s name and subject line are now also directly editable when a user views their campaigns in the Manage Campaigns section.


New Features

  • [PINPOINTE-1324] - Events: Ability to download event log for a subscriber

  • [PINPOINTE-1910] - In UI: Campaign Stats - Allow filtering stats within a time window

  • [PINPOINTE-1883] - Make certain fields on screens directly editable in datatables

  • [PINPOINTE-1909] - Add inline editing for Campaign name and Newsletter subject


Improvements

  • [PINPOINTE-1886] - Stats: 'Compare Stats' and 'Rollup Stats' - added an option to exclude audiences less than XX contacts

  • [PINPOINTE-1913, 1914, 1925] - Enhancements  to the ‘Campaign Insights’ reports

  • [PINPOINTE-1917] - Import: Import Queue reflects incorrect status when canceling a large foreground import and trying to start another

  • [PINPOINTE-1937] - Surveys: Individual Responses and Export Results Missing IP / Submission Date

  • [PINPOINTE-1938] - Minor improvements to the accuracy of Bounce Processing


Bug Fixes

  • [PINPOINTE-1887] - Contact Event Log - Now displays in the account’s timezone (previously displayed PST zone for all accounts)

  • [PINPOINTE-1892] - Minor Corrections to the “Aggregate Campaign Stats” Report

  • [PINPOINTE-1896] - Corrections to the “Database Statistics” Report

  • [PINPOINTE-1897] - Deleting Databases Does not properly remove Associated Lists

  • [PINPOINTE-1900] - Stats: Heat Map in Email Campaign Stats was not showing clicks

  • [PINPOINTE-1907] - Export: fails when converting subscribe date to specific format -- m/d/y, d/m/y, y/m/d

  • [PINPOINTE-1908] - View Contacts screen(s) did not display the contacts if the cached # contacts was 0 (example: immediately after importing)

  • [PINPOINTE-1916] - Improvements to the Account Settings -> Manage Billing page: The current Invoice Description was duplicated to all invoices

  • [PINPOINTE-1923] - API: AddSubscriber() and AddSubscriber() Incorrectly Flags New Subscribers as Existing subscribers 

  • [PINPOINTE-1929] - Social=>Configure Social: Cannot add a new ‘Twitter’ account and save it

  • [PINPOINTE-1935] - Surveys: Matrix and MultiMatrix results display row names in results

  • [PINPOINTE-1936] - Various fixes and improvements in the handling of Emojis in Campaign stats, reporting and management

  • [PINPOINTE-1944] - Builder/Editor: The library of free images is not visible


Detail Review 


New Features


[PINPOINTE-1324] - Events: Ability to download event log for a subscriber

Users may now download the Events Log for a given contact. To do so, a user should click the View Contacts link option to the far right of the target database. See Fig 1 below. 

 

Fig 1







The user should then click the View link for the specific contact they want the Event Log information for. See Fg 2 below. 

 

Fig 2




















This will redirect the user to that contact’s CONTACT DETAIL page. See Fig 3 below. 

 

Fig 3




The user should now click on the Events Log option as shown in Fig 3. This will bring up the Events Log for that contact, as illustrated in Fig 4 below.


Fig 4




































Clicking the “Download” button will download a CSV file to the user’s local system. The user may now re-sort the data based on any column to assist in analyzing or parsing out sub-portions of the information. Fig below shows an example of the downloaded data. 


Fig 5






[PINPOINTE-1910] - In UI: Campaign Stats - Allow filtering stats within a time window

When viewing the primary Email Campaign Statistics page, the user may now select a time frame for which to display the sent campaigns. This new feature allows users who engage in a high volume of send events to reduce the number of listed campaigns to aid in reviewing engagement metrics. 


As shown in Fig 1 below, the user can select a preset time interval or create a custom interval. 


Fig 1





















[PINPOINTE-1883] - Make certain fields on screens directly editable in datatables

Users may now edit most contact information for a specific contact by directly editing the standard and custom field values within the Manage Database(s), Manage Lists and Manage Segments pages. Those fields which are editable will be denoted as such by a dashed blue line underneath the current value, or in the case where there is no current value, the placeholder value of “Empty”. See Fig 1 below.


Fig 1



To edit the field’s value, click on the underlined value, then enter the new value in the input field. Once done, click the blue box with the white checkmark to save the change. See Fig 2 below.


Fig 2



Please note that while most fields are editable, certain fields such as Date Added or Confirmed may not be changed via direct edit.


[PINPOINTE-1909] - Add inline editing for Campaign name and Newsletter subject

As with most contact-based fields such as those described under item #1883 above, a user may also directly edit the campaign name and subject within the View Email Campaigns page under the “Manage Campaigns” option. Consistent with the editable contact values, both the campaign name and subject values will be underlined with a dashed blue line. See Fig 1 below.


Fig 1

















Fig 2 below shows a new value entered for the “Subject” field. Once the new value is entered, the user should click the blue box with the white check mark to save their change. 


Fig 2









Improvements


[PINPOINTE-1886] - Stats: 'Compare Stats' and 'Rollup Stats' - added an option to exclude audiences less than XX contacts

Users have had the ability to select multiple campaigns and then to either aggregate the results into a single set of metrics (Aggregate Campaign Stats option) OR to create a time-based histogram (Compare Selected Campaigns). See Fig 1 below. Pinpointe has implemented a new feature that allows the user  to now exclude those campaigns that do not meet a certain threshold level for recipients, such as campaigns sent to a small test or review group. See Fig 2 below. 


Fig 1




































Fig 2



















If the user elects to, they can enter a threshold value into the entry field, and any campaign send that had a total recipient count less than the entered threshold will be excluded from the selected campaigns.


[PINPOINTE-1913, 1914, 1925] - Enhancements  to the ‘Campaign Insights’ reports

Several enhancements were made to the Campaign Insights tool in terms of graphical presentation and the logic used to segment performance groups. Fig 1 shows a portion of the main Campaign Insights page and the various graphs, while Fig 2 shows the focused view of a specifically selected graph. 


Fig 1




















Fig 2






















[PINPOINTE-1917] - Import: Import Queue reflects incorrect status when canceling a large foreground import and trying to start another

Fig 1 below shows an example of the “Import Queue” section, which can be accessed by selecting the “Import Contacts” option under the main “Contacts” menu tab. The “Status” column now reflects the accurate state of a canceled / restarted download. 


Fig 1















[PINPOINTE-1937] - Surveys: Individual Responses and Export Results Missing IP / Submission Date

Users will now see the IP Address and Submission date for each survey response when browsing responses in the application. See Fig 1 below for an example. In addition, the exported CSV file containing each response now includes a “Submission Date” and “IP Address” column. See Fig 2 below. 


Fig 1












Fig 2












[PINPOINTE-1938] - Minor improvements to the accuracy of Bounce Processing

Various improvements were made to the bounce processing codebase to enhance performance.



Bug Fixes


[PINPOINTE-1887] - Contact Event Log - Now displays in the account’s timezone (previously displayed PST zone for all accounts)

This issue has been fixed. Previous timezone reporting was in “server time”. The Event Log information is now displayed in the account’s user-selected time zone. 


[PINPOINTE-1892] - Minor Corrections to the “Aggregate Campaign Stats” Report

This problem has been resolved. Presented numerical data now syncs up with presented graphical data in all scenarios.


[PINPOINTE-1896] - Corrections to the “Database Statistics” Report

This problem has been fixed. Minor differences between the Database Stats reporting tool and the Campaign Statistics reports have been corrected.


[PINPOINTE-1897] - Deleting Databases Does not properly remove Associated Lists

This issue has been resolved. Deleting a database will now correctly empty a list’s contacts who were added from the deleted database. The list itself will remain but those contacts will be removed and the list count will accurately reflect this.  


[PINPOINTE-1900] - Stats: Heat Map in Email Campaign Stats was not showing clicks

This problem has been resolved.


[PINPOINTE-1907] - Export: fails when converting subscribe date to specific format -- m/d/y, d/m/y, y/m/d

This issue has been fixed. Subscribe dates will be converted and exported based on any valid date format. 


[PINPOINTE-1908] - View Contacts screen(s) did not display the contacts if the cached # contacts was 0 (example: immediately after importing)

This problem has been fixed.


[PINPOINTE-1916] - Improvements to the Account Settings -> Manage Billing page: The current Invoice Description was duplicated to all invoices

This issue has been resolved.


[PINPOINTE-1923] - API: AddSubscriber() and AddSubscribers() Incorrectly Flags New Subscribers as Existing subscribers

This problem has been resolved.


[PINPOINTE-1929] - Social=>Configure Social: Cannot add a new ‘Twitter’ account and save it

This problem has been fixed.


[PINPOINTE-1935] - Surveys: Matrix and MultiMatrix results display row names in results

This issue has been fixed. Fig 1 below shows an example of correctly reported Matrix Survey responses.


Fig 1



[PINPOINTE-1936] - Various fixes and improvements in the handling of Emojis in Campaign stats, reporting and management

These problems have been resolved. Emojis are now handled and presented in a consistent manner across campaign names and subject lines. 


[PINPOINTE-1944] - Builder/Editor: The library of free images is not visible

This issue has been fixed. For a brief time the Stock Image library was unavailable due to an incorrect HTTP protocol.


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