We are here to help!

Knowledge base

Explore How-To's and learn best practices from our knowledge base.

View all articles

Popular articles

• Getting Started With Zapier

  Overview: What is Zapier and what is a Zap? Zapier is an online tool ...

• Modify Preferences Form FAQ

  TABLE OF CONTENTS Why can't I put a Modify Preferences form on my w...

• Database, Contacts, and Lists General FAQ

  TABLE OF CONTENTS Prepare Your Spreadsheet for Importing Uploading Yo...

• Tips to Improve the Effectiveness of HTML Email Templates and Designs

  Tips to Improve your Email Layout There are many things that you can do ...

• Searching / Updating Contacts and Fields FAQ

  TABLE OF CONTENTS How do I update fields in an existing contact list? How...

• Introduction to Pinpointe's Basic Features

  Here is a quick overview of the basic feature areas in Pinpointe. For more i...

• 2026/05/13 Pinpointe 26.3.1 Release Notes

  As we roll into May, another Pinpointe release is coming way! This time, we ...

• Journeys - Actions = Send a Text Message

  The Send a Text Message action allows you to send a text message to a contac...

• 2026/04/29 Pinpointe 26.2.4 Release Notes

  Another Pinpointe release is on the way! This is a lighter one, so please re...

• Changing Default Send-From and Reply-To email addresses on a database

  The default Send-From and Reply-To email addresses are configured for each d...