The Update a Contact Property action allows you to update the value of certain types of custom fields on those contacts who enter the Journey's funnel (Fig 1). 


Fig 1



To select which custom field to update, click the Update a Contact Property action node once you have added it to the Journey work area. Doing so will bring up the Properties pop-up on the right-hand side of the screen (Fig 2):  


Fig 2



Clicking the Custom Field input field below the Update a Contact Property label will bring up a list of all your available custom fields that are subject to the Update a Contact Property action (Fig 3). Select the custom field by clicking its name.


Fig 3



Clicking into the Operation field will allow you to perform various math operations on the selected custom field, the specific operations allowed dependent on the custom field type:


  • Date field (Fig 4)
    • Reset to Null will set the value to "NULL", which will result in an empty field record
    • Delete Value will remove the value in the field, which will result in an empty field record 
    • Change to will change the field's imported value to this value
    • Changed fixed to will change the field's imported value to this value


Fig 4



  • Numbers Only field - you may add, subtract, multiple or divide the custom field value by an value, which can be either an integer or decimal value (Fig 5)
    • Reset to Null will set the value to "NULL", which will result in an empty field record 
    • Delete Value will remove the value in the field, which will result in an empty field record
    • Change to will change the field's imported value to this value



Fig 5




Once you have finished with the action's setup, click the Save Properties button.


Shown below are all current Actions. To learn more how different Actions work, click on the Action name below to read the associated article.