The Clicked on an Email Link event will add the contact to the Journey funnel when that contact clicks the specified link (Fig 1). 


Fig 1



A contact will be added to the Journey funnel whether email with the link was sent via:

  • API call
  • Manually sent via GUI


To add the specified link to the Journey, click the Clicked on an Email Link entrant node once you have added it to the Journey work area. Doing so will bring up the pop-up Properties on the right-hand side of the screen (Fig 2).


Fig 2



Clicking into the input field below the Campaign label will display a vertical menu showing all your available campaigns. Once you have selected the campaign, click into the Link field to select the link. Placing your cursor over the desired email and associated links will highlight them (Fig 3). 


Fig 3



Once the correct email and associated link has been highlighted, click the Save Properties button at the bottom of the popup. This will close the pop-up. To close the Properties popup without performing a selection , click the small X in the top right corner.


If you wish to remove an Entrant Event, you may click the Delete Block button at the bottom. However, please note you must have at least one Entrant Event in a Journey for it to be valid. If you try and delete the only available Entrant Event, the system will show an error. 


If you wish to replace the Event, select a new one from the list in the left side menu and drag it into the Entrant Event node area in the work area first, then you can delete the other Event.


To learn more about how different Events work, click on the Event name below to read the associated article.