2019 - 10 December - release #40

New Features

  • [PINPOINTE-1535] - Export: Add Total Clicks/Total Opens when exporting contacts

  • [PINPOINTE-1189, 1355] - Builder/Editor: Custom Fields - Add Method for Send-Time 'Default Value' for Merge Fields

  • [PINPOINTE-1558] - Split Test: Cannot Edit/Update Date/Time of scheduled Split Test in Queue

  • [PINPOINTE-1306] - Sending: Schedule - Schedule at Recipient’s Local Time Zone


Improvements

  • [PINPOINTE- 1395] - Export: Contacts => Export Contacts => Lists Export shows no counts if more than 10 Lists

  • [PINPOINTE-1578] - Automated Emails: Drips - Send/Open/Click events are not added to contact event log

  • [PINPOINTE-1595] - Automated Emails: Update Options for Drips and Triggered emails

  • [PINPOINTE-1177] - Sending: User can now Delete and Update Contact Status for Contacts While Campaign is Queued

  • [PINPOINTE-1579] - Sending: Allows Advanced Editing Options for Queued Campaigns
  • [PINPOINTE-1584, 1585, 1586] - Sending: Google Analytics - Now tracks when sending Batched Campaigns, Predictive sends and Automated (Drip) Campaigns
  • [PINPOINTE-1588] - Sending: Google Analytics Option - When Sending, do not require tracking to be "ON" in order to use GA

  • [PINPOINTE-1536] - Statistics: Statistics => Statistics Details Tab => Export - Include 'Domain' Column on Export

  • [PINPOINTE-1545] - Statistics: Aggregated campaign stats do not include the 'Export Links' report

  • [PINPOINTE-1601] - Statistics: Updates to the 'Account Summary' Report


Bug Fixes

  • [PINPOINTE-1589] - Database: Attempting to create a database with an invalid email address as send-from causes incorrect error
  • [PINPOINTE-1406] - Import: Slows down considerably as the # imported contacts increases above 50k 

  • [PINPOINTE-1516] - Import: When you download the spreadsheet of failed emails, Master Unsub and Global Optout entries do not display
  • [PINPOINTE-1521] - Import: Summary incorrectly reporting de-duplication after importing contacts
  • [PINPOINTE-1551] - Builder: Inserting a Custom Field or Variable Field into Preview Text or Custom Pixel Fields Not Supported/Breaks
  • [PINPOINTE-1562] - Builder: Buttons lose styles and text becomes blue linked text
  • [PINPOINTE-1573] - Builder: Separator blocks and widgets do not maintain a max width based upon device size
  • [PINPOINTE-1581] - Builder: Centering of text in mobile mode on Android not working
  • [PINPOINTE-1531] - Statistics: Stats graph for a batch or predictive send campaign are incorrect

  • [PINPOINTE-1537] - Statistics: Donut Graph Error - Need to account for Bounces and Unsubs

  • [PINPOINTE-1552] - Statistics: PDF Generation failing if not waiting long enough

  • [PINPOINTE-1577] - Statistics: Split Tests Stats - Underlying calculations for donut graph and chart on split test Snapshot page need to be modified

  • [PINPOINTE-1587] - Statistics: Changing pagination for a contact's event log view - no longer displays all entries

  • [PINPOINTE-1594] - Statistics: Split Tests - Summary Stats for Winning Campaign Show Incorrect Unique Clicks



Pinpointe - Release 40 (December 2019) - Overview


Release 40 adds some exciting new functionality and improvements

A few of the major areas of focus are:

  • User can now specify default values for merged custom fields during send-time when creating an email template.


  • Ability to schedule batched sends using the local time zone of the user’s email contacts. 


  • Capturing of additional information in a contact’s Event Log for automated campaigns such as drips and triggered emails including campaign creating, editing, deleting, pausing, resuming, activating and deactivating. 


  • Users may now delete a contact or change the contact’s status to bounced / unsubscribed even if that contact is part of a scheduled (but not yet actively sending) campaign send. 


  • Enhanced Google Analytics tracking of batched, predictive and autoresponder email sends.



New Features


[PINPOINTE-1535] - Export: Add Total Clicks/Total Opens when exporting contacts

The following columns have been added to the exported CSV file containing the user’s contacts:


  • Total clicks

  • Total opens

  • Last open (date)

  • Last click (date)


See Fig 1 below:


Fig 1















[PINPOINTE-1189, 1355] Campaigns: Ability to Set Send-Time 'Default Value' for Merge Fields

The user may now select a default value for merged (variablized) custom fields at campaign send-time to account for those contacts who have no value for a specific custom field within the send-to database.


The process begins when a user inserts a to-be-merged custom field into an email template:


Fig 1



















At send-time, you will see a collapsed option, “CUSTOM FIELD SETTINGS”. Clicking the down arrow will expand the feature menu. 


Fig 2



















You can enter a default value for any of the merged fields. Values will be used as a default for all recipients  that do not have an existing value in the contact database. Please note: This assigned default value is for this specific campaign send only.


Fig 3
























Fig 4 below is an example of a received email where the recipient contact had no existing value for the two merged fields inserted into the email template. 


Fig 4






















[PINPOINTE-1558] - Split Test: Allow Edit/Update Time of scheduled Split Test in Queue

Users can now edit the date and time of a scheduled split test by going to the Campaign Queue page and selecting “edit” option.


Fig 1


















Use the “EMAIL SCHEDULING OPTIONS” feature to edit the split test send date and time.


Fig 2






























[PINPOINTE-1306] - Sending: Schedule - Schedule at Recipient’s Local Time Zone

This exciting new feature adds the ability to schedule a campaign to arrive at each recipient’s respective local time. Campaigns are usually sent together at the Pinpointe account’s local timezone at one time.


The Local Time Zone feature attempts to send the email to each recipient so they receive it at the scheduled time in their local time zone. For example, if a campaign is scheduled at 9:00 a.m., each recipient will receive the email at approximately 9:00 a.m. in their local time zone. This new feature schedules the campaign to send in 24 total batches over a 24 hour period.


If the desired send-time in the contacts' zone has already passed for the day of the send, the user may elect to send the email to these contacts immediately.


Fig 1




Improvements


[PINPOINTE- 1395] - Export: Contacts => Export Contacts => Lists Export shows no counts if more than 10 Lists

System rules have been updated so that List Counts are shown regardless of number of lists exported. 


[PINPOINTE-1578] - Automated Emails: Drips - Send/Open/Click events are not added to contact event log

Contact event logs will now capture and show sends / opens / clicks for individual automated drip emails.


Fig 1












[PINPOINTE-1595] - Automated Emails: Update Options for Drips and Triggered Emails

UI for Autoresponders and Triggered email features have been updated to conform with general appearance of other sections of the application. Fig 1 below shows the updated UI for the Automated Email main page.


Fig 1































[PINPOINTE-1177] - Sending: User can now Delete and Update Contact Status for Contacts While Campaign is Queued 

Users can now delete a contact or mark a contact as bounced / unsubscribed if that contact is part of a campaign that is scheduled to send (BUT is not yet actively sending). 


[PINPOINTE-1579] - Sending: Allows Advanced Editing Options for Queued Campaigns

UI for campaign send page has been updated to conform with general appearance of other sections of the application and allows more flexibility in modifying campaign options for campaigns that are in queue.


Fig 1 below shows the updated UI for the Send an Email Campaign page.


Fig 1








































[PINPOINTE-1584,1585,1586] - Sending: Google Analytics: - Now tracks when sending Batched Campaigns, Predictive sends and Automated (Drip) Campaigns

Emails that are part of a batched send are now trackable via Google Analytics. Previously, Google Analytics tracking was not available for batch sends.


[PINPOINTE-1588] - Sending: Google Analytics Option - When Sending, do not require tracking to be “ON” in order to use GA

The option to track via Google Analytics is no longer dependent on activating link tracking within Pinpointe. These options have been separated. See below.


Fig 1




















[PINPOINTE-1536] - Statistics: Statistics => Statistics Details Tab => Export - Include 'Domain' Column on Export

The send-from domain name has been added to the exported data for a campaign.


Fig 1































[PINPOINTE-1545] - Statistics: Aggregated campaign stats do not include the 'Export Links' report

When viewing the aggregate statistics for several campaigns, the ‘Export Links’ option is now available.


[PINPOINTE-1601] - Statistics: Updates to the 'Account Summary' Report

The graphs and tables for this Statistics reporting page have been modified to increase the consistency of reported data.




Bug Fixes


[PINPOINTE-1589] - Database: Attempting to create a database with an invalid email address as send-from causes incorrect error

This problem has been resolved.

Depending on the specific error during input of the send-from email address, a user will receive:


Fig 1











Or:


Fig 2










[PINPOINTE-1406] - Import: Slows down considerably as the # imported contacts increases above 50k

This issue has been fixed.   


[PINPOINTE-1516] - Import: When you download the spreadsheet of failed emails, Master Unsub and Global Optout entries do not display

This issue has been resolved. 


Fig 1 below shows the Import Summary with one contact who has been determined to be Master Unsubscribed:


Fig 1




























Fig 2 below shows the exported CSV file showing all failed contacts for this import, including those who are Master Unsubscribed:


Fig 2





















[PINPOINTE-1521] - Import: Summary incorrectly reporting de-duplication after importing contacts

This problem has been fixed.

Shown in Fig 1 below is the correct presentation of the import results


Fig 1





























[PINPOINTE-1551] - Builder: Inserting a Custom Field or Variable Field into Preview Text or Custom Pixel Fields Not Supported/Breaks

This problem has been fixed.

A user can now paste or type in a variablized Custom Field or variable into either the preheader text field or the pixel tracking field. 


Fig 1

























[PINPOINTE-1562] - Builder: Buttons lose styles and text becomes blue linked text

This issue has been resolved. Buttons created in the Builder now render in the Previewer correctly. There are still limitations as to certain button stylings that Outlook will allow but this is outside the control of the application.


[PINPOINTE-1573] - Builder: Separator blocks and widgets do not maintain a max width based upon device size

This problem has been fixed. The separator block and separator widget now render correctly on all devices, including mobile devices.


[PINPOINTE-1581] - Builder: Centered text in mobile mode on Android does not render correctly

This problem has been resolved - centered text and header content now renders correctly on all devices.


[PINPOINTE-1531] - Statistics: Stats graph for a batch or predictive send campaign are incorrect

This problem has been resolved.  Bar graph did not correctly reflect the actual data points used. The data itself was correct. 


[PINPOINTE-1537] - Statistics: Donut Graph Error - Need to account for Bounces and Unsubs

The problem has been fixed. “Donut” graph did not correctly account for bounces and unsubscribes when rendered for certain types of send statistics:


  • Aggregated Statistics (when selecting multiple campaigns)

  • Generic Statistics Snapshot report for all send types

  • Split Test statistics 


[PINPOINTE-1552] - Statistics: PDF Generation failing if not waiting long enough

This issue has been fixed.  System will now prevent “PDF” download button from being clickable until full suite of reports have loaded and are ready for download. 


Fig 1












[PINPOINTE-1577] - Statistics: Split Tests Stats - Underlying calculations for donut graph and chart on split test Snapshot page need to be modified

This issue has been resolved.  The “Donut” graph has been modified to focus on the winning split test campaign.


[PINPOINTE-1587] - Statistics: Changing pagination for a contact's event log view - no longer displays all entries

This problem has been fixed. Prior to fix, if you changed the 'Results per Page' setting, the settings option never appeared again and a user could not view all the events. For example, if a user set the screen to show 40 events per page but then tried to change it to show 10, the user would then only see the first 10 entries and the option to set the pagination was no longer accessible. Fig 1 below shows updated contact Events Log.


Fig 1









































[PINPOINTE-1594] - Statistics: Split Tests - Summary Stats for Winning Campaign Show Incorrect Unique Clicks

This problem has been resolved.


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