[PINPOINTE-1214] - Forms - “Delete Form” deletes without waiting for user to click “confirm”
[PINPOINTE-1414] - Reporting: Abuse complaints with commas in the email subjects were not being processed
Pinpointe - Release 36 (May 2019) - Overview
Release 36 adds some additional exciting new functionality and improvements.
The major areas of focus are:
Contacts - Enhanced opt-in confirmation handling for a smoother, more automated process, including the ability to schedule automatic resends of the opt-in email or send based on a manual operation.
Sub-User Permissions - Further expansion of sub-user permission levels now include “View-Only” option for “Stats/Reporting”.
Email Send Process - To assist our customers during the email send process, we’ve added a summary of critical items and their respective status the customer can review prior to initiating the actual send.
Subscriber Event Logs - The addition of “Updated Preferences” events via forms to a contact’s viewable Event Logs.
Stats - Customers can now export “Unique Campaign Opens” and “Unique Campaign Link Clicks” from the Campaign Summary page.
Stats - We have also added a feature to aggregate the Campaign Statistics for multiple campaigns, into a single report.
Numerous other bug fixes and security enhancements.
Details
Here we cover the above items in more detail.
New Features
[PINPOINTE-1033] - Opt-In Confirmation: Auto Resend Confirmation Email
Upon the addition of a new contact, if the customer checks that the contact’s subscription is to be confirmed via an email form, the system will automatically resend the form after 36 hours and 60 hours of signup if it does not detect receipt of the confirming email.
Active contacts who are to be confirmed via return of a confirmation email but who have not yet done so may manually be re-sent the opt-in email. To do so, check the box to the left of one or more contact names, select the “Resend confirmation email” option from the drop down menu and click the “Go” button.
[PINPOINTE-1333] - Update Preferences: Events logged under Contact Event Log
When a contact now submits a Modify Preference form, this event will be noted in the “Events Log” under Contact Details.
[PINPOINTE-1196] - Sending: Display Explicit Checklist of Checks performed At Send Time
A “Pre-Flight Checks” summary has been added to the final screen of the Send Process. It informs the customer of the status of several important elements:
If the customer’s DNS record for the send-from domain has an updated SPF record.
If the customer is using a prohibited free sending domain, such as “John.Doe@gmail.com”.
A textual rating of the campaign’s spam score as calculated using Pinpointe’s spam checker.
Whether or not the campaign contains bad / broken links.
If both an HTML and text version has been created.
If the campaign's overall size exceeds the Gmail limit of 102 kb (Note: Gmail will allow campaigns greater than 102 kb, but they will be clipped within the recipient's inbox and can only be viewed in their entirety in the contact’s browser).
[PINPOINTE-1364] - Stats: “Export Unique Opens” and “Export Unique Clicks” from Campaign Summary Page
When viewing campaign stats under the “Statistics Details” chart page, a customer may now export both ALL Opens / ALL Clicks or UNIQUE Opens / UNIQUE Clicks.
[PINPOINTE-1363] - Reporting: Report for Multiple Campaigns Aggregated
Customers can now select two or more campaigns and aggregate the statistical results for the campaigns selected.
Step One is to select the campaigns to be added to the aggregate pool. Then, from the drop down menu, select “Aggregate Campaign Stats” and click the “Go” button. See Fig 1.
The two primary stat reporting pages will be produced for the aggregate pool: Statistics Snapshot (Fig 2) and Statistics Details (Fig 3).
Fig 1.
Fig 2.
Fig 3.
[PINPOINTE-1341] - User Permissions: Add “View-Only” Restriction for Stats/Reporting
An option has been added to the Subuser permissions feature to allow sub-users (also called ‘team members’) “View-Only” access to Stats and Reports.
Authentication procedures have been improved during subscriber queries using the Pinpointe API calls.
[PINPOINTE-1384] - Security enhancements (Export)
The segregation of data when exporting or viewing contacts has been improved in certain edge cases.
[PINPOINTE-1101] - Users: Add Password Requirements on Hover for New Subuser Setup
When adding a subuser, hovering cursor over “PASSWORD” field will now bring up the Password Requirements Notice.
[PINPOINTE-1245] - Various enhancements to the Salesforce Sync feature.
During initial sync, contacts are tagged with both individual campaign tags and “Master List” tag
A contact deleted in Salesforce is also automatically deleted in Pinpointe
A contact added in Salesforce is also automatically added in Pinpointe
A contact in Pinpointe who is “pushed” to Salesforce now has Pinpointe Activity Log automatically updated to the appropriate CRM designation.
Bugs Fixed
[PINPOINTE-1370] - Chrome Auto-fill caused several fields to incorrectly populate
When using the Chrome browser and creating a new database in the “Edit Contact Database” page, Chrome’s autofield function would populate the “Company Phone Number” field with incorrect data. If saved, this incorrect data could not be edited.
This issue has been resolved.
[PINPOINTE-1329] - Displaying Contacts then sorting by Custom Field Results in No Contacts Displayed
This problem has been resolved.
[PINPOINTE-1365] - Events: Send campaign events are not displaying in the subscriber events log
This problem has been fixed. Send events are now accurately recorded in the subscriber’s events log.
[PINPOINTE-1393] - Export: export slows when exporting large # of contacts
Code responsible for processing exports has been modified to optimize process.
This issue has been resolved.
[PINPOINTE-1394] - Import: Various improvements to the import process
Incorrect status assigned to import of existing contacts
System hang up when importing data that contains a custom field requiring mapping
Slow import process when data contains a custom field
Failure of system recognition of certain imported field names
[PINPOINTE-1359] - API: addSubscriberToList - Improved performance for handling high volume of sequential transactions
API code for this operation has been modified to improve performance under heavy processing loads.
This issue has been resolved.
[PINPOINTE-1376, 1398] - API: Adding contacts via API caused the List and Database counts to recalculate repeatedly (Performance issue)
API code for these operations have been modified to only recalculate counts at predefined intervals, thereby substantially improving processing performance.
These issues have been resolved.
[PINPOINTE-1206] - Stats - ‘Report by Email Client’ - was not reporting Yahoo.com clients
This problem has been resolved.
[PINPOINTE-1369] - Statistics: Database Statistics - Graph showed incorrect counts for several of the summary stats (eg: Sends, Opens)
This problem has been fixed.
[PINPOINTE-1214] - Forms - “Delete Form” deletes without waiting for user to click “confirm”
Clicking “Delete” in “View Website Forms” page now correctly displays confirmation popup and will not advance until the user makes a selection.
[PINPOINTE-1414] - Reporting: Abuse complaints with commas in the email subjects were not being processed
Dale Boyd
New Features
[PINPOINTE-1033] - Opt-In Confirmation: Auto Resend Confirmation Email
[PINPOINTE-1034] - Opt-In Confirmation: Allow Manual Resending Confirmation Email
[PINPOINTE-1333] - Update Preferences: Events logged under Contact Event Log
[PINPOINTE-1196] - Sending: Display Explicit Checklist of Checks performed At Send Time
[PINPOINTE-1364] - Stats: ‘Export Unique Opens’ and ‘Export Unique Clicks’ from Campaign Summary Page
[PINPOINTE-1363] - Reporting: Report for Multiple Campaigns Aggregated
[PINPOINTE-1341] - User Permissions: Add “View-Only” Restriction for Stats/reporting
Improvements
[PINPOINTE-1410] - Security enhancements (Segments)
[PINPOINTE-1384] - Security enhancements (Export)
[PINPOINTE-1101] - Users: Add Password Requirements on Hover for New Sub-User Setup
[PINPOINTE-1245] - Various enhancements to the Salesforce Sync feature
Bug Fixes
[PINPOINTE-1370] - Chrome Auto-fill caused several fields to incorrectly populate
[PINPOINTE-1329] - Displaying Contacts then sorting by Custom Field Results in No Contacts Displayed
[PINPOINTE-1365 - Events: Send campaign events are not displaying in the subscriber events log
[PINPOINTE-1393] - Export: export slows when exporting large # of contacts
[PINPOINTE-1394] - Import: Various improvements to the import process
[PINPOINTE-1397] - Contacts -> Segments -> Search segments - Improved performance
[PINPOINTE-1413] - Bounces: Customers using the ‘Vanity URL’ feature were not always receiving bounces.
[PINPOINTE-1378] - Automated Emails: Cannot Create New or Edit/Save with the WYSIWYG Editor
[PINPOINTE-1374] - Send: Cannot Select Date when sending campaign if using Firefox or Safari
[PINPOINTE-1356] - “Sent” column in drip campaigns on Automated Views Page shows incorrect send time for “X hours after signup”
[PINPOINTE-1396] - [Enterprise Edition] Shared resource folder won’t open / load
[PINPOINTE-1359] - API: addSubscriberToList -- Improved performance for handling high volume of sequential transactions
[PINPOINTE-1376, 1398] - API: Adding contacts via API caused the List and Database counts to recalculate repeatedly. (Performance issue)
[PINPOINTE-1206] - Stats - Email Client - was not reporting Yahoo.com clients
[PINPOINTE-1369] - Statistics: Database Statistics - Graph shows incorrect (very large) counts
[PINPOINTE-1214] - Forms - “Delete Form” deletes without waiting for user to click “confirm”
Pinpointe - Release 36 (May 2019) - Overview
Release 36 adds some additional exciting new functionality and improvements.
The major areas of focus are:
Contacts - Enhanced opt-in confirmation handling for a smoother, more automated process, including the ability to schedule automatic resends of the opt-in email or send based on a manual operation.
Sub-User Permissions - Further expansion of sub-user permission levels now include “View-Only” option for “Stats/Reporting”.
Email Send Process - To assist our customers during the email send process, we’ve added a summary of critical items and their respective status the customer can review prior to initiating the actual send.
Subscriber Event Logs - The addition of “Updated Preferences” events via forms to a contact’s viewable Event Logs.
Stats - Customers can now export “Unique Campaign Opens” and “Unique Campaign Link Clicks” from the Campaign Summary page.
Stats - We have also added a feature to aggregate the Campaign Statistics for multiple campaigns, into a single report.
Numerous other bug fixes and security enhancements.
Details
Here we cover the above items in more detail.
New Features
[PINPOINTE-1033] - Opt-In Confirmation: Auto Resend Confirmation Email
Upon the addition of a new contact, if the customer checks that the contact’s subscription is to be confirmed via an email form, the system will automatically resend the form after 36 hours and 60 hours of signup if it does not detect receipt of the confirming email.
[PINPOINTE-1034] - Opt-In Confirmation: Allow Manual Resending Confirmation Email
Active contacts who are to be confirmed via return of a confirmation email but who have not yet done so may manually be re-sent the opt-in email. To do so, check the box to the left of one or more contact names, select the “Resend confirmation email” option from the drop down menu and click the “Go” button.
[PINPOINTE-1333] - Update Preferences: Events logged under Contact Event Log
When a contact now submits a Modify Preference form, this event will be noted in the “Events Log” under Contact Details.
[PINPOINTE-1196] - Sending: Display Explicit Checklist of Checks performed At Send Time
A “Pre-Flight Checks” summary has been added to the final screen of the Send Process. It informs the customer of the status of several important elements:
If the customer’s DNS record for the send-from domain has an updated SPF record.
If the customer is using a prohibited free sending domain, such as “John.Doe@gmail.com”.
A textual rating of the campaign’s spam score as calculated using Pinpointe’s spam checker.
Whether or not the campaign contains bad / broken links.
If both an HTML and text version has been created.
If the campaign's overall size exceeds the Gmail limit of 102 kb (Note: Gmail will allow campaigns greater than 102 kb, but they will be clipped within the recipient's inbox and can only be viewed in their entirety in the contact’s browser).
[PINPOINTE-1364] - Stats: “Export Unique Opens” and “Export Unique Clicks” from Campaign Summary Page
When viewing campaign stats under the “Statistics Details” chart page, a customer may now export both ALL Opens / ALL Clicks or UNIQUE Opens / UNIQUE Clicks.
[PINPOINTE-1363] - Reporting: Report for Multiple Campaigns Aggregated
Customers can now select two or more campaigns and aggregate the statistical results for the campaigns selected.
Step One is to select the campaigns to be added to the aggregate pool. Then, from the drop down menu, select “Aggregate Campaign Stats” and click the “Go” button. See Fig 1.
The two primary stat reporting pages will be produced for the aggregate pool: Statistics Snapshot (Fig 2) and Statistics Details (Fig 3).
Fig 1.
Fig 2.
Fig 3.
[PINPOINTE-1341] - User Permissions: Add “View-Only” Restriction for Stats/Reporting
An option has been added to the Subuser permissions feature to allow sub-users (also called ‘team members’) “View-Only” access to Stats and Reports.
Improvements
[PINPOINTE-1410] - Security enhancements (Segments)
Authentication procedures have been improved during subscriber queries using the Pinpointe API calls.
[PINPOINTE-1384] - Security enhancements (Export)
The segregation of data when exporting or viewing contacts has been improved in certain edge cases.
[PINPOINTE-1101] - Users: Add Password Requirements on Hover for New Subuser Setup
When adding a subuser, hovering cursor over “PASSWORD” field will now bring up the Password Requirements Notice.
[PINPOINTE-1245] - Various enhancements to the Salesforce Sync feature.
During initial sync, contacts are tagged with both individual campaign tags and “Master List” tag
A contact deleted in Salesforce is also automatically deleted in Pinpointe
A contact added in Salesforce is also automatically added in Pinpointe
A contact in Pinpointe who is “pushed” to Salesforce now has Pinpointe Activity Log automatically updated to the appropriate CRM designation.
Bugs Fixed
[PINPOINTE-1370] - Chrome Auto-fill caused several fields to incorrectly populate
When using the Chrome browser and creating a new database in the “Edit Contact Database” page, Chrome’s autofield function would populate the “Company Phone Number” field with incorrect data. If saved, this incorrect data could not be edited.
This issue has been resolved.
[PINPOINTE-1329] - Displaying Contacts then sorting by Custom Field Results in No Contacts Displayed
This problem has been resolved.
[PINPOINTE-1365] - Events: Send campaign events are not displaying in the subscriber events log
This problem has been fixed. Send events are now accurately recorded in the subscriber’s events log.
[PINPOINTE-1393] - Export: export slows when exporting large # of contacts
Code responsible for processing exports has been modified to optimize process.
This issue has been resolved.
[PINPOINTE-1394] - Import: Various improvements to the import process
Incorrect status assigned to import of existing contacts
System hang up when importing data that contains a custom field requiring mapping
Slow import process when data contains a custom field
Failure of system recognition of certain imported field names
These issues have all been fixed.
[PINPOINTE-1397] - Contacts -> Segments -> Search Segments - Improved performance
The internal search process has been modified to improve performance.
This problem has been resolved.
[PINPOINTE-1413] - Bounces - Customers using the “Vanity URL” feature were not always receiving all bounce events
This problem has been fixed.
[PINPOINTE-1378] - Automated Emails: Cannot Create New or Edit/Save with the WYSIWYG Editor
This problem has been fixed.
[PINPOINTE-1374] - Send: Cannot Select Date when sending campaign if using Firefox or Safari
This issue has been resolved.
[PINPOINTE-1356] - “Sent” column in drip campaigns on Automated Views Page shows incorrect send time for “X hours after signup”
Correct information is now displayed.
This issue has been fixed.
[PINPOINTE-1396] - [Enterprise Edition] Shared resources folder won’t open / load
This problem has been resolved.
[PINPOINTE-1359] - API: addSubscriberToList - Improved performance for handling high volume of sequential transactions
API code for this operation has been modified to improve performance under heavy processing loads.
This issue has been resolved.
[PINPOINTE-1376, 1398] - API: Adding contacts via API caused the List and Database counts to recalculate repeatedly (Performance issue)
API code for these operations have been modified to only recalculate counts at predefined intervals, thereby substantially improving processing performance.
These issues have been resolved.
[PINPOINTE-1206] - Stats - ‘Report by Email Client’ - was not reporting Yahoo.com clients
This problem has been resolved.
[PINPOINTE-1369] - Statistics: Database Statistics - Graph showed incorrect counts for several of the summary stats (eg: Sends, Opens)
This problem has been fixed.
[PINPOINTE-1214] - Forms - “Delete Form” deletes without waiting for user to click “confirm”
Clicking “Delete” in “View Website Forms” page now correctly displays confirmation popup and will not advance until the user makes a selection.
[PINPOINTE-1414] - Reporting: Abuse complaints with commas in the email subjects were not being processed
This problem has been fixed.