The Send a Text Message action allows you to send a text message to a contact (Fig 1). The action can be triggered as the first action after a contact enters the Journey's funnel, or as the result of another action. 

Fig 1

NOTE: SMS Messaging is only available through Journeys. All SMS campaign messages must first be approved by Pinpointe Admin to ensure the contents of said messages do not violate our SMS partner content rules. 

For more information, visit our Knowledge Base. If you need further assistance, we strongly advise you to contact Denis Cremisio at denisc@pinpointe.com. 

As with email campaigns, you must first create an SMS message before it may be used in a Journey. To add an SMS campaign text message to a Journey, click the Send a Text Message action node once you have added it to the Journey work area. Doing so will bring up this Properties pop-up on the right-hand side of the screen (Fig 2):  

Fig 2

Clicking into the field Message just below the Send a Text Message label, will bring bring up a list of all approved SMS campaign-type text messages (Fig 3). 

Fig 3

Click on the message to be included in the Journey. Once the text message has been selected, the content of the message will appear below in the Content field (Fig 4). 

Fig 4

Once you have finished with the SMS setup, click the Save Properties button.

Shown below are all current Actions. To learn more how different Actions work, click on the Action name below to read the associated article. 

• Split Test Email
• Send an Email
• Send a Notification Email
• Send a Notification Text Message
• Perform Math on a Custom Field
• Add Contact to a List
• Remove Contact from a List
• Update a Contact Property
• Execute a Webhook 
• Send a Zap
• Terminate