The Send a Text Message action allows you to send a text message to a contact (Fig 1). The action can be triggered as the first action after a contact enters the Journey's funnel, or as the result of another action. 


Fig 1



NOTE: SMS Messaging (sending "Campaign"-type messages) is still in early-adoption status, thus will be accessible to select customers to use in test-only mode. ALL SMS campaign messages must first be approved by Pinpointe Admin to ensure the contents of said messages do not violate our SMS partner content rules. Please contact Pinpointe Support with any questions.


As with email campaigns, you must first create an SMS message before it may be used in a Journey. To add an SMS campaign text message to a Journey, click the Send a Text Message action node once you have added it to the Journey work area. Doing so will bring up this Properties pop-up on the right-hand side of the screen (Fig 2):  


Fig 2



Clicking into the field Message just below the Send a Text Message label, will bring bring up a list of all approved SMS campaign-type text messages (Fig 3). 


Fig 3



Click on the message to be included in the Journey. Once the text message has been selected, the content of the message will appear below in the Content field (Fig 4). 


Fig 4



Once you have finished with the SMS setup, click the Save Properties button.


Shown below are all current Actions. To learn more how different Actions work, click on the Action name below to read the associated article.