Scenario – You've already uploaded contacts to a list but forgot to select 'Add to Autoresponders.'

How to fix this:


  1. Create a CSV file which includes only 1 column - the list of emails to add to autoresponders.

(Note - If you want to add all active contacts from a given list to autoresponders, then you can export all active contacts to create the list)

  2. Re-import/upload the contacts to your database and on the Import Contacts from a File screen, select both of the options:

    -  Yes, overwrite existing contact details
    -  Yes, add contacts to autoresponders

Go through the next steps - this will overwrite/update existing data and add those contacts to the autoresponder series.