If you have multiple contacts in your list(s) that you want to Unsubscribe or Delete at one time (Bulk Delete or Bulk Unsubscribe), follow the instructions below.
First, if you have a large number of contacts, you many want to manually create a text or CSV file containing the email addresses for each database that you want to Unsubscribe or Delete contacts email addresses from. The file should only contain 1 contact email address per line.
As an alternative to manually creating the list of unsubscribes/deletes, you can create a segment of those contacts and export it to a csv file (only export the email address field).
WARNING: Your list must be email addresses ONLY; DO NOT include any other fields.
To Remove or Unsubscribe Contacts:
Go to the Contacts tab -> Bulk Remove.
Next, select the contact list that contains the contacts you want to permanently delete or unsubscribe and click the "Next >>" button
On the next page, you have a couple of options that are pretty self-explanatory. You have the option to either:
After you have chosen your options, load your list (or type it). When you are done, click the "Next >>" button and the list of contacts to be Deleted or Unsubscribed from your database.
Repeat this process for all databases from which you want to Delete or Unsubscribe contacts.