When your order is placed and when a recurring charge occurs, an invoice will be sent to the account owner's email on file, which is the email address used when the account was created.

If you need a copy of a previous month's invoice and are the Account Owner,

you can go to Account Settings -> Manage Plan -> Invoices to see and download all prior invoices as PDFs.

If you are not the account owner or cannot access the Manage Plan menu, you can send an email to support@pinpointe.com.  

Include the following information:

• Your account / username
• The month(s) or approximate invoice date(s) required.