After viewing your list of bounced emails, you may decide you want to export this information for further analysis.

Click Contacts -> Export Contacts from the navigation menu on the left (Fig 1). 

Fig 1

Select the database, list, or segment from which you wish to export the bounced contacts. When finished, click the Next button (Fig 2). 

Fig 2

On the pop-up window, deselect the Active option (will be checked by default) and check the Bounced option. Click Continue button when finished (Fig 3). 

Fig 3

On this next page, you'll see the search fields have been auto-populated for you based on your selection of Bounced in the pop up window. Click the Next button (Fig 4). 

Fig 4 

On the following page, we suggest you leave the defaults for FILE FORMAT and EXPORT OPTIONS sections unless you have a clear reason to modify them. Under the FIELDS TO INCLUDE section, we also suggest you leave all fields as presented (Fig 5). You will usually find it easier to modify the CSV file locally once you export the Pinpointe data. 

Fig 5

Click the Next button once your are ready to continue. 

Click the Start Exporting button (Fig 6).

Fig 6 

Click the link to download the CSV file to your local system (Fig 7). 

Fig 7